What number do I call if I have a water emergency?
If a water emergency occurs such as a water main break call our office at 530-878-8096. If an emergency situation occurs after hours you can reach our answering service 24/7 at 530-262-6319.
Who should I contact before digging on my property?
Please call us before digging on your property and call in a USA (Underground Service Alert) by dialing 811. This is very important to prevent breaking our water mains as well as other utilities infrastructure. You can also submit an online ticket for a USA at USA North
What is the property owner's responsibility regarding water lines?
The property owner's responsibility starts where you attach to the service. The District owns, operates, maintains, and repairs all water mains and other facilities such as hydrants, pressure reducing stations etc. If you have any further questions about where your services are located or where to shut your water off in an emergency ex: a leak inside your house or yard, contact us at 530-878-8096.
Midway Heights County Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Midway Heights County Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Midway Heights County Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Midway Heights County Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
