What number do I call if I have a water emergency?
If a water emergency occurs such as a water main break call our office at 530-878-8096. If an emergency situation occurs after hours you can reach our answering service 24/7 at 530-262-6319.
Who should I contact before digging on my property?
Please call us before digging on your property and call in a USA (Underground Service Alert) by dialing 811. This is very important to prevent breaking our water mains as well as other utilities infrastructure. You can also submit an online ticket for a USA at USA North
What is the property owner's responsibility regarding water lines?
The property owner's responsibility starts where you attach to the service. The District owns, operates, maintains, and repairs all water mains and other facilities such as hydrants, pressure reducing stations etc. If you have any further questions about where your services are located or where to shut your water off in an emergency ex: a leak inside your house or yard, contact us at 530-878-8096.
Midway Heights County Water District (the "District") is committed to ensuring that its services are accessible to all
members of the public. As part of this commitment, the District strives to provide an accessible website compatible with
the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the
website are created to allow individuals with vision and other impairments to understand and use the website to the same
degree as someone without disabilities.
If you need any special assistance or accommodations:
Contact our compliance support team via telephone at: (888) 765-1970
Ongoing Compliance Information
Compliance Coordinator
The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance
Coordinator has received training in website accessibility and updates the site in accordance with those best
practices and requirements.
Compliance Procedures
The District is working to ensure all website content complies with the Americans with Disabilities Act
and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues,
the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible
content if found.
Accessible Documents Policy
The District is committed to providing all documents hosted on the website in an accessible format or making accessible
alternatives available.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites that do not have accessible content. This site may
also include documents provided by third parties. While we cannot control the accessibility of content provided by
third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Report a Website Accessibility Issue
We are committed to your ability to access all content, and we will respond to all requests in a timely manner.
If you need assistance or accommodations while accessing content on this website, please contact our Compliance
Coordinator via the form below:
