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48 hour termination notice

Customer Name:

NOTICE OF PAYMENT DELINQUENCY AND

IMPENDING DISCONNECTION OF WATER SERVICE

48-hour Notification

Date of Notice:

Date of Impending Disconnection:

Service Address to be Disconnected:

Amount of Delinquency:

Late Charge:

Current Balance:

Total Outstanding Balance:

Interest Rate to be Applied:                  10%

TO THE [CUSTOMER OR OCCUPANT(S)]:

PLEASE TAKE NOTICE THAT water service to [address of impending service termination] is scheduled to be disconnected on [date of turn-off] for non-payment.  To avoid the loss of water service, you must pay the delinquent amount [including late fees] in full by 8:00 a.m. on [shut-off date].

To avoid disconnection, payments can be made by online at https://mhcwd.epayub.com/Pages/default.aspx, by mail, or in person. The District accepts checks, money orders and cashier’s checks. Credit card payments may be made online. Please do not mail cash or place cash in the payment drop box. Payment for delinquent service bills will not be accepted by field personnel at the time of disconnection.

If District staff is dispatched to disconnect service for non-payment, a $50 fee will be added to the balance owed.  A fee of no more than $150 will be applied if reconnection of service is requested after normal operating hours.

In some circumstances, financial assistance may be available from federal, state, local, or private sources. You may wish to contact the Placer County Human Services at 530-889-7610 to determine whether financial assistance is available.

If you would like to make a payment, make payment arrangements, or obtain more information about any of the other matters in this notice, please call the District at 530-878-8096 or come to the District office at 16733 Placer Hills Road, Meadow Vista CA. 95722 to speak to a customer service representative.

****** NOTE: YOUR WATER SERVICE WILL BE TERMINATED UNLESS PAYMENT IN FULL OF ALL CHARGES IS RECEIVED BY THE DISTRICT WITHIN 48 HOURS. ******